PLAYER PROFILE CHECK

Relink Facebook Without Losing the Profile

The social identity and the game profile must be treated as two records. Save the current player details before removing authorisation or connecting a different Facebook account.

Open Big Fish Casino AccessCheck the Current Play Route
  1. 1

    Capture the current player ID

    Check the Facebook Relink Steps

    Record the account that should remain after the social-login change.

  2. 2

    Remove the old authorisation

    Use the Facebook app settings for the identity that is currently linked.

  3. 3

    Sign into the intended identity

    Fully sign out of the first Facebook account before authorising another one.

  4. 4

    Compare the game profile

    After reconnecting, stop if the player ID or balance differs and contact official support with both records.

Fast answers

Should the current player ID be saved first?

Open the Current Account Route

Yes.

Is signing into another Facebook tab enough?

No. Remove the old authorisation and fully change identity.

What if a different balance appears?

Stop and contact official support before playing or purchasing.

Continue With the Correct Identity

Last updated: 28 August 2026, 03:35 UTC